Management e-books | Management Institutes | Home | Contact us | Privacy policy | Disclaimer


Principles and practices of Management
Organizational Behaviour
Accounting for Management
Managerial Economics
Business Communication
Business law
Production and Operations Management
Financial Management
Human Resource Management
Strategic Management
Management Information systems
Personnel Administration
HR development and training
Industrial relations and labour laws
Organizational development
Performance and potential management
Total Quality Management
Quantitative Techniques
Business Environment
Marketing Management




Total Quality Management:                                                         Bookmark and Share

It is a Housekeeping System Developed by the Japanese. It helps in Creating a Better Working. It also improves the quality process. In order to achieve high levels of quality, safety, and productivity, workers must have a conducive working. 

5-S consists of

SEIRI – Organisation/Sort out

SEITON – Orderliness/Systemize

SEISO – The Cleaning/Shining


SHITSUKE - Sustain/Discipline



          Decide what you need.

          Remove unnecessary clutter.

          All tools, gauges, materials, classified and then stored.

          Remove items which are broken, unusable or only occasionally used.



          Once you have eliminated all the unneeded items, Now turn to the left over items and arrange them in order.

          Organize layout of tools and equipment

          Designated locations

          Use tapes and labels

          Ensure everything is available as it is needed and at the “point of use”

          Positions of aisles and storage places clearly marked.

          Tools classified and stored by frequency of use.

          Pallets stacked correctly.

          Safety equipment should be easily accessible.

          Floors should be in good condition.



          Create a spotless workplace

          Identify and eliminate causes of dirt and grime – remove the need to clean

          Sweep, dust, polish and paint

          Divide areas into zones

          Define responsibilities for cleaning

          Tools and equipment must be owned by an individual

          Focus on removing the need to clean



          Generate a maintenance system for the first three

          Develop procedures, schedules, practices

          Continue to assess the use and disposal of items

          Regularly audit using checklists and measures of housekeeping

          Real challenge is to keep it clean



          Means inoculate courtesy & good habits

          Driving force behind all 5S

          Make it a way of life

          Part of health and safety

          Involve the whole workforce

          Develop and keep good habits


Advantages of 5-S:

          Items are easy to locate.

          This leads to higher workstation efficiency, a fundamental goal in mass production.

          A clean and tidy workplace leads to greater well being and increased motivation

          Company image improves

          Health and Safety is ensured

          Well maintained machines

          Produces good Quality

          Productivity increases.

          Lean Manufacturing

          Smooth working, no obstruction

          Time saving

          Quick retrieval

          Accidents & mistakes minimized

          Increases space

          Creates workplace ownership


Download pdf file of 5-S



2009 websu-kat