There are different methods used by
organization to collect information and
conduct the job analysis. These methods
are
1.
Personal observation:
- In this method the observer actually
observes the concerned worker. He makes
a list of all the duties performed by
the worker and the qualities required to
perform those duties based on the
information collected, job analysis is
prepared.
2.
Interview method:
- In this method an interview of the
employee is conducted. A group of
experts conduct the interview. They ask
questions about the job, skilled levels,
and difficulty levels. They question and
cross question and collect information
and based on this information job
analysis is prepared.
3.
Critical incident method:
- In this method the employee is asked
to write one or more critical incident
that has taken place on the job. The
incident will give an idea about the
problem, how it was handled, qualities
required and difficulty levels etc.
critical incident method gives an idea
about the job and its importance. (a
critical means important and incident
means anything which takes place in the
job)
4.
Questioner method:
- In this method a questioner is
provided to the employee and they are
asked to answer the questions in it. The
questions may be multiple choice
questions or open ended questions. The
questions decide how exactly the job
analysis will be done. The method is
effective because people would think
twice before putting anything in
writing.
5.
Log records/Daily Diary:-Companies
can ask employees to maintain log
records or daily diary and job analysis
can be done on the basis of information
collected from the record. A log record
is a book in which employee records
/writes all the activities performed by
him on the job. The records are
extensive as well as exhausted in nature
and provide a fair idea about the duties
and responsibilities in any job. In this
method worker actually does the work
himself and idea of the skill required,
the difficulty level of the job, the
efforts required can be known easily.
6.
HRD records:
- Records of every employee are
maintained by HR department. The record
contain details about educational
qualification, name of the job, number
of years of experience, duties handled,
any mistakes committed in the past and
actions taken, number of promotions
received, area of work, core competency
area, etc. based on these records job
analysis can be done.
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